Youth work and social networking: starting with a survey

Youth Work and Social Networking Research Project Launched

Appologies to any youth workers out there (particularly if you've got a participation remit) – I seem to be asking quite a lot of you this evening – but, after weeks of preparation I can happily announce the launch of the 'Youth Work and Social Networking' survey as part of a wider research project I'm working on for The National Youth Agency.

To quote from the post I've just written over on the project blog.

How are youth workers using online social networking tools themselves and in a professional context? And what is the role of youth work in supporting young people's interaction with online social networking?

Those are two of the questions we're hoping to get a little closer to answering through this online survey.

If you are a Youth Worker in England and you can spare up to 25 minutes of your time, then please do head over and complete the survey online before the 21st January 2008.

Your answers will inform a series of focus groups and action research projects running between February and April, and will feed directly into the final project report due in mid 2008.

I'm collaborating on the research project with Pete Cranston and just through our initial conversations and early background reading, a wealth of fascinating sub-questions about how youth work interacts with online social networking have been thrown up. So I'm hopefuly that through the survey we'll soon start to see the outlines of some answers emerging – although I'm sure as many questions will be raised as answered!

We're targetting the survey at 22 specific local authorities, but other youth work professionals from England are very much welcome and encouraged to complete the survey also.

What tech tools would you use for engaging young people in decision making?

Using VoiceThread for Consultation and Participation

I've been asked by Participation Works to put together a series of pages on 'Technologies for Youth Participation' – so I'm looking out for all manor of technologies and tools that can be used to engage young people effectively in decision making and creating change.

From offline electronic voting keypads and twittering at events, through to collaborative online forums that allow young people to influence a policy process over the long term – I'm interested in hearing from you about:

  • processes you might have been involved in that have used technology to engage young people in decision making


  • new and existing tools that you think have real potential for young people's participation in decision making and why

Drop me a line or use the comments to share your stories and suggestions.



As an aside, it's great to see Participation Works getting ever closer to fully joining the social media world with the addition this week of 'Share This' links, and the news that Takover Day at PW brought participation workers blogging a step nearer.

PW introduces share this link

The statistical invisibility of children and young people

Age Group on surveys

How different is a 6 year old from a 15 year old?

And how different is a 36 year old from a 45 year old?

You will probably agree with me that the difference in the first case is a lot more significant than that in the second.

So how come the 36 year old and 45 year old are likely to find themselves getting their own age brackets on many surveys (are you aged: 25 – 35?, 36 – 45?, 46 – 55? etc.) when the 6 year old and 15 year old will most likely find themelves lumped together a in the 0 – 19 bracket?

Ok. Here are some possible reasons:

Image: 'clipboard' - #1: Relevance . We don't generally get 6 year olds to fill in surveys. And indeed, if your survey is about insurance product choice then I would suggest you're right to avoid burdening a child with questions about attitudes towards fiscal risk.

However – if you survey is about some relatively universal experience without a legal limit on who might be participating in it – like, for example, spending time in a community space, accessing the internet or feeling save (or not) crossing the road – then perhaps you should be including the 6 year old and certainly the 15 year old, in your survey.

Reason #2: Limited sample. We may suceed in surveying the 6 year old and the 15 year old, (and the 7 through 14 year olds) but we just don't manage to survey all that many of them compared to, for example, the number of 25 – 34 year olds we survey. So we put the 0 – 19 year olds together in a big category to give us a statistically significant group.

Reason #3: Skills. Carrying out a survey with children and young people can require specific skills and training that many researchers may lack.

Reason #4: Consent and ethics. There may be questions around the capacity of children and young people to give informed consent to taking part in a survey, and about whether the survey will raise questions on issues children should be protected from thinking about.

Do the reasons cut it?

Not really. Reason #1, 'Relevance', is important. It should tell us that as soon as a survey significantly covers issues that are relevant to young people they should be included in the survey data. Issues #2, 3 & 4 are ones we can and should work around.

Why does it matter?

Without including children and young people in the surveys and datasets being used by policy makers and practioners to make decisions on a day-to-day basis, we make children and young people 'statistically invisible'. And that can have a big (quite possibly very negative) impact on decisions made that affect children and young people's lives.

RSS with NetVibes in one side of A4

Reading blogs and rss feeds with Netvibes

Engaging effectively and honestly with the social web involves listening a lot more than you speak; reading a lot more than you write.

One of the first tools I introduce to clients interested in exploring social media is some form of RSS reader. An RSS reader is a tool to agregate conversations and information from across the social web into one place – making it easier to listen as a foundation for engaging.

Recently, my reader of choice (for those starting out) has been NetVibes. So, here is the next in my series of one page guides – this time looking at NetVibes.

You can download the guide as a PDF here.

The guide is Creative Commons licenced, so you are welcome to use it in your own work, and to adapt it (Word copy attached below) to contextualise it for different audiences or groups.

For example: In the original copy of this guide I wrote for a client I created a customised NetVibes tab with a range of tools they might find useful and provided a TinyURL link to this as the first step of getting started, instead of pointing people straight to the front page of NetVibes. That way, users could immediately see how NetVibes was relevant to them, instead of first encountering the standard NetVibes modules and tools which are set up for a very different audience.

I'd love to hear about any use you make of this guide.

Attachment: 4 – NetVibes General Purpose Briefing.pdf
Attachment: 4 – NetVibes General.doc

The 2007 Digital Media Literacy Summit in review…

Digital Media Literacy SummitGiven it's Open Space flavour the Digital Media Literacy Summit on Thursday (8th Nov) at the Channel 4 building in London didn't exactly come up with a set of clear action points for building digital media literacy, but it did offer some key insights that can help us on the way.

That said, if the event was a Summit, then participants had climbed to it from many different directions, and I suspect in fact all we have done so far is to move towards a basecamp where we need to consolidate, take stock, and then climp the real peak.

Building the basecamp

Confluencia camp by Stafatty was tasked with capturing interviews with the key speakers at the event, and young reporters from MediaSnackers were roaming the event capturing vox pop interviews with delegates. All the videos are available on the Policy Unplugged website, but below I've tried to weave together a summary of the voices I heard and the threads of conversation that ran throughout the day.

Links in Bold point to the short ( < 3 mins) video interviews with speakers from the Summit that I was tasked to capture on the day.

Paragraphs/sentences in italics show where I'm adding my own commentary or analysis to this summary rather than reflecting on the words of others.

The Digital Media Literacy Summit 2007

Peter Packer, a strategy adviser to the UK Film Council and Media Literacy Task Force, and involved in the convening of the event offered an overview of the media literacy taskforce and it's role in the the debate over digital media literacy in the UK – explaining the importance of building a media literacy that allows individuals to:

  • Analyse media, understanding its context and the reasons for which it was created.
  • Create media, and understand the creation process.

The charter for media literacy goes some way to expanding upon that. The theme of allowing individual to develop media literacy through creating media was one picked up by Dick Penny from the Watershed in Bristol, who emphasised that digital media literacy is no different from other forms of literacy, and that there have been cultural organisations engaging citizens 'from the edges' in media creation for a long time.

Yemesi interviewed at DMLSIn this mediasnackers Vox Pop Joven and Tom captured a range of definitions of media literacy from around the floor of the conference. Katie and Shadeeka also captured a range of defintions from delegates. For some, digital media literacy isn't about technology – but for others, understanding the devices and the tools is crucial. To an extent, individuals definitions of digital media literacy may appear to map onto whether they are concerned with the analysis of media by the consumer, or the creation of media by the citizen.

Both 20 year old student Yemesi Blake and Silver Surfer of the Year 2007 Joan Barker made it clear that the key to gaining digital media literacy is just getting started and getting engaged, particularly in Yememi's view in creating the media through blogging. Matt Locke, a Commissioning Editor with Channel 4, picked up the theme of enabling people to just get started with a call for more 'cheats and hacks and walk-throughs' to enable citizens to gain digital media literacy from the bottom up, rather than through top-down charter-driven debates.

The importance of access was a key concern. This arose both in terms of accessing the equipment to connect to the digital media world (as this interview with delegates by MediaSnackers Yaz and Clare shows), and in terms of being able to access social media and digital media spaces in schools and learning environments without being subject to locked-down internet access with blocks on anything interactive.

Ewan McIntosh, picked up this reflection, and outlined the amazingly positive ways social media can contribute to education and collaboration if we avoid the route of locking everything down and don't "try to teach people to swim without any water".

James Purnell and DMLSIn his keynote speech (and interview afterwards) James Purnell MP, Secretary of State for Culture, Media and Sport, touched upon the loss of controls that digital media has brought, and the way government does not want to re-introduce new forms of censorship to regain that control – but also spoke in his keynote of new forms of blocking software to allow parents and institutions to limit young peoples access to content. James Purnell also emphasised the role of government in setting frameworks but not in legislating on digital media literacy.

Controlling content access continued to crop up as a theme – without, it seemed, a clear argument during the day to analyse the role 'intelligent blocking' software has to play in building media literacy. (Without that argument, it might seem blocking just puts off the need for certain 'tough' forms of digital media literacy). It may be that a connected, but arguably separate, debate about internet safety was finding itself tangled up in the day's proceedings.

On that theme of safety Dr Tanya Byron was present at the Summit and provided this short introduction to her review on young peoples online safety and how digital media literacy fits with the Byron Review. Tanya also spoke on the platform later in the day to confirm her support for a code of conduct and some res

Whereas Ewan identifies schools as the key location for building digital media literacy, I spoke to Raemmel and Furqan in this vox-pop interview to highlight the role of Youth Work in supporting young people to develop the skills to safely navigate the social aspects of digital media in a world of social networks.

As the event moved from presentations to an open space format, it was clear that there were a lot of questions still to answer. Including:

Jelly EllieIs digital media literacy really a new cannon? How much does the technology change things?

17 year old Jelly Ellie certainly saw there being a gulf between young people and their parents with respect to their media worlds, and Jon Gisby offered a look at how the media landscape has changed and the way in which that brings new demands and new challenges.

The accessiblity of the digital realm to those with learning disabilities was the subject of one open space group, and others tackled the question of digital media literacy for older people. The need for an inclusive digital media literacy agenda was certainly felt.

An ongoing conversation

The ongoing conversationAs I said in opening, this wasn't a summit that lead to a shared conclusion. It launched conversations threads that now need to be tracked forward and woven together.

The inputs were not only in the open space discussions and in speeches from the platform, but were being shared through the blogosphere as live blogs and have been shared in blog posts since (this one amongst them). A quick blog search today turns up a great live-blogged sumamry from Ewan, addressing questions of age and access, and a reflective summary of the day from social media strategist Katie Lips. I'm sure there is more to come…


The Policy Unplugged site where these videos are hosted has been a little intermittent. You can find all of the videos on this youtube channel or using the player below

Free speech and media literacy for all?

It continues to suprise me how often different standards are uncritically applied to young people and to adults. The justification for the difference is assumed, but never articulated.

James PurnellIn his speech at the Digital Media Literacy Summit today James Purnell, MP, Secretary of State for Culture, Media and Sport, robustly argued that government shouldn't attempt to censor access to digital media – but quickly noted and praised not long after work going on to develop and certify software that allows parents to block young people's access to 'harmful material'.

I'm not going to go as far as the child liberationists to argue that media censorship for children and young people and not adults is an arbitary imposition without grounds. But I would suggest we need more critical thought about the risks of uncritically talking about a blocking approach to young people's media access and to the protection of young people online.

What do you think?

(I've been acting a social media reporter at the Summit today. You can see some of the videos I captured at More coming on Monday when I get chance to edit them…)