[Summary: Reflective learning from an experience of blended facilitation at Commonwealth Local Government Young Professionals Forum]
I spent two fascinating days yesterday and Sunday with the Commonwealth Local Government Young Professionals Forum. It’s the first time that an event focussed on engaging under 35s (youth in Commonwealth contexts has a slightly broader definition than most contexts I’m used to working in…) has been organized alongside the main Commwealth Local Government Forum, which brings together 100s of delegates from local politics and government administrations. The main focus of the smaller (about 60 of us) Young Professionals Forum (#cypf11 on Twitter) was to draw out from discussions a series of recommendations to make to the main forum, sharing a young adult voice on issues of local economic development and on youth participation.
Below are some brief reflections on two parts of the process I was involved in working on…
1) Social media orientation & encouraging social reporting
On the Sunday afternoon at the start of the forum we ran a short session introducing the Ning network set up for the event, and offering people quick opportunities to think about different social media tools that could be used for social reporting the event. I ran through posting blog posts and photos to the online network; gave an overview of how twitter could be used at events; and talked about vox-pop style video interviews. Everyone was encouraged to use their own equipment for social reporting; although as not everyone had devices available in the session we had a few practice/interactive activities that didn’t need technology there.
The first, asking people to think about the headline of a blog post they might write during or after the forum, generated some really good ideas – and the suggested headlines that delegates shared revealed a lot about their interests and aims for the event (e.g. ‘Best practices in youth entrepreneurship’, or imagining the post they would like to write after the forum ‘Local Government Forum accepts youth recommendations’).
The second activity, inviting people to practice vox-pop style interviewing of a partner sitting with them, also got people talking and sharing ideas for the event (and felt very similar to a standard ice-breaker, albeit with the addition of getting people’s permission to record them, and trying to manage a camera whilst talking).
- A number of delegates commented on the usefulness of a social media introduction. Whilst almost all the young professionals taking part were familiar with blogging, and many had twitter accounts etc., many had not considered how to use these effectively in a conference context (for example, the use of tagging or hash-tags on Twitter was new to a number of people). Given digital communication and sharing messages online can be a key advocacy tool for the messages coming from the forum, a half-hour spent pointing to how digital tools could be used seemed to be useful investment of time.
- Even with a good introduction, social reporting still needs facilitating. I switched my attention to the real-time collaboration, and running an afternoon workshop on open data in the commonwealth, and hadn’t formed a dedicated social reporting team. As delegates also got more involved in recommendations drafting, social media activity started to drop off and potentially a lot of stories and case studies that would have been useful to digitally share may have been missed.
- My main take-away is to explore how the social media introduction could be integrated with ice-breakers and introductions. The blog post activity could be combined effectively with an expectation or aim-setting activity; and the vox-pop practice with an ice-breaker. Sometime to try next time…
2) Real-time collaboration for statement drafting
The process of drafting a text (statements or recommendations) from an international youth fora is an interesting one. Delegates vary in their experience of political processes, in the backgrounds they come from, and in the degree to which they are present representing a specific group or constituency – either by virtue of a formal mandate (e.g. elected youth representatives; leaders of organizations or networks), or informally adopting a representative role – or to which they solely represent and feed their own views into the process. Bringing together diverse views and voices into a text which can potentially influence policy making, and be used as an advocacy tool, is practically challenging.
There are all sorts of general process issues to be addressed in statement drafting (for example, the way in which processes generally start with a blank sheet of paper, rather than seeking to build on past statements), but one practical one we tried to address at CLGF was the process of typing up the statement itself. I’ve sat in a youth hostel late into the night before along with about 20 other people crowded round a laptop quibbling over phrases and wordings, all whilst one person: the person at the keyboard, acts as facilitator and gatekeeper of the document. At CLGF, instead of typing into documents on individual laptops, we took advantage of Cardiff City Hall’s free Wifi to get everyone typing into Google Documents – made public for anyone to edit – but with a rapporteur in each working group taking main responsibility for typing up their notes. As we moved from individual thematic working groups generating ideas, to the process of drafting a final statement, we moved into one single shared document to edit.
It might be a bit premature to assess how the process has worked, as I’m writing this as the second day of CYPF is starting (alas I’ve had to leave early) and there is still work to be done on the statement – but the process raised a number of interesting learning points.
- From one laptop the facilitation team were able to get an overview of the points emerging from different groups by looking at all the different docs, and to point out overlaps – either adding notes into the Google documents – or going to talk to specific groups (spread out in different parts of the room / different rooms) to suggest making connections with another group on a particular point.
- We could use that access to the developing drafts to visualise emerging themes. For example, at lunchtime I put together Wordles of the drafts which a number of delegates noted were useful in getting a sense of the discussions and record being generated. http://network.cyec.org.uk/profiles/blogs/drafting-recommendations
- Whilst allowing multiple editors changes the power dynamic associated with one person at a keyboard – by allowing anyone with an Internet access device in a group to directly clarify and update notes – one delegate pointed out that it can lead to (a) some people being left out, as screens become personal again rather than shared; (b) people making edits direct without discussing them – missing on opportunities for dialogue across the table (this matches my experience of sitting in silence at IGF10 drafting a statement in etherpad with a number of other delegates – all the interaction taking place in chat and on the text directly).One practice way to address some of this may be to try and project each document up on a shared screen as well – and to think about having different ‘editing policies’ (possibly enforced with the document sharing settings) for different stages of the process (e.g. during initial idea creation anyone can add anything; during refining thematic papers edits should be discussed; during final changes to a statement, all changes should be approved by the group before being made to the text).
- The documents we were using were set so that anyone in theory could access, read and edit them – even if not at the forum. This was mainly for ease (no need to get people’s e-mail addresses to share the document with them), but also seems to me to be a good thing – potentially enabling more enhanced participation and allowing expertise and ideas to be brought in from across the world – regardless of people’s ability to travel to the conference. We didn’t exploit this possibility – and how it could fit into the general processes of statement drafting would need more thought – but it’s an exciting one.
- The cost (or lack of) Internet access in hotels is still a big barrier to this process. I was able to set up a MiFi to allow a couple of people back at the hotel to carry on working on the draft, but a lack of affordable WiFi suddenly limited the breadth of possible collaboration.
Seeing how quickly and easily delegates adopted real-time collaborative documents for drafting in a general conference (I was wondering if the YCIG experience was unique to a technology conference), I’m keen to spend more time looking at effective and empowering facilitation techniques in this space – and to see how the process could be developed more.
We’ve only scratched the surface of how digital tools can transform youth fora, and other international gatherings. However, the ingredients of a transformed way of doing business are coming together: remote (or enhanced) participation; understanding the digital record as a fundamental vehicle for driving outcomes of an event and real-time collaboration tools. I certainly hope institutions like CLGF, CYPG and the upcoming Commonwealth Youth Forum in Australia in October take up the challenge of innovating and living out the common conference platform claim that “we need to change the way politics is done”.
Update: Photo Credit to Dan from A-Leap (fab participation, youth and learning people in Wales) for the picture in this post.