One page guide: introducing wikis

Introducing wikiAnother post in the one page getting started series. This time taking a look at the humble wiki.

From the document:

A wiki page is a bit like a whiteboard. All you need is a marker pen and you can change the content of the whiteboard. On a wiki page, just search for the edit link and you can change the page contents directly from your web browser.

Unlike a whiteboard, however, a wiki will store a history of page changes so you can see how a page has changed over time, and can bring back an old version if you want to.

A wiki website is build up of interlinked wiki pages. It is easy to create new pages. Wiki pages are usually created in plain text with special ‘markup’ to indicate links and formatting.

You can download the guide for printing here, or for editing here.

Because of the group I designed it for, this version of the guide suggests that users get familiar with the wiki concept by trying to edit a relevant page on Wikipedia, and then uses Wikispaces as it's example of a build-your-own wiki. This may not be suitable for all groups – but, as the sheet is Creative Commons licenced you are free to apapt it to suit the context you are working in.

A few wiki links:

  • Wiki Patterns a toolbox of patterns & anti-patterns that will make a wiki work – and a guide to the different stages of introducing a wiki into a group or organisation setting.

    I particularly like the Barn Raising pattern, which reminds me, Watford Gap and I had earlier this year thought about a UK not-for-profit bit of wiki barn-raising on Wikipedia. A new-years-resolution project for 2008 perhaps..

  • Wikis in plain english excelent video introduction to wiki concepts by Common Craft.
  • Wikispaces – Free hosted wiki of choice for most of the mini-collaborative projects I've come across.
  • DokuWiki a suprisingly powerful and effective wiki system to install on your own servers or intranet. My wiki of choice for keeping myself organised on a day-to-day basis.


Attachment: 8 – Wiki in One Page.pdf
Attachment: 8 – Wiki General.doc

One page guide: finding and reading blogs

Finding and reading blogs

This is the next in my series of one-page getting started guides – and the first of quite a few to be posted this evening.

The concept for these guides is fairly simple, although one I'm still experimenting with.

The goal is that each sheet should take someone from not knowing what a particular social media tool is, nor how they would use it – to at least having taken the first steps to using it in a sensible and sustainable way. And it should do that in no more than one side of A4.

So – attached to this sheet is a getting started guide on 'Finding and Reading Blogs'.

You can download this as a PDF for printing, or a word document to edit and adapt for your own use.

If you or the target audience you may use this sheet with have not already started using an RSS reader then you may find it useful to start with this guide on reading RSS/Blog feeds with NetVibes.


Attachment: 6 – Reading Blogs.doc
Attachment: 6 – Reading Blogs.pdf

Online video for policy and participation: discussion starters

Common Craft Video

A quick pointer to two interesting sets of online videos that could be useful to youth workers and participation workers:

Youth-led media makers Catch 21 Productions have a YouTube channel where this week they've shared some short 'newsbite' video inputs on current policy issues. Nothing flashy. Just a really well scripted video perfect to introduce the issues in a group discussion. Here's their newsbite on sex education…

You can find more of the newsbites over here. And with YouTube you can subscribe to the channel to get updates by e-mail when new videos are available – meaning that if Catch 21 keep up the great work you can always have a video on hand for help exploring contemporary topics with any youth groups you are working with.

And I've recently discovered that explanation experts Common Craft not only offer the low-down on social media tools, but have also turned their technique to explaining School Finance in Calafornia. .

Ok, so unless you are in Calafornia this particular video may not be very useful to you – but it certainly raises questions for me about ways this style of video could provide stimulus and context for deeper consultation on complex issues.

What do you think? Have you seen other good examples of online video that could be used in youth work and participation work contexts?

(This post has two embedded videos in. If you're reading this in an e-mail update or an RSS reader you may not see the videos. Simply click through the title to the full post to view the videos.)

Youth work and social networking: starting with a survey

Youth Work and Social Networking Research Project Launched

Appologies to any youth workers out there (particularly if you've got a participation remit) – I seem to be asking quite a lot of you this evening – but, after weeks of preparation I can happily announce the launch of the 'Youth Work and Social Networking' survey as part of a wider research project I'm working on for The National Youth Agency.

To quote from the post I've just written over on the project blog.

How are youth workers using online social networking tools themselves and in a professional context? And what is the role of youth work in supporting young people's interaction with online social networking?

Those are two of the questions we're hoping to get a little closer to answering through this online survey.

If you are a Youth Worker in England and you can spare up to 25 minutes of your time, then please do head over and complete the survey online before the 21st January 2008.

Your answers will inform a series of focus groups and action research projects running between February and April, and will feed directly into the final project report due in mid 2008.

I'm collaborating on the research project with Pete Cranston and just through our initial conversations and early background reading, a wealth of fascinating sub-questions about how youth work interacts with online social networking have been thrown up. So I'm hopefuly that through the survey we'll soon start to see the outlines of some answers emerging – although I'm sure as many questions will be raised as answered!

We're targetting the survey at 22 specific local authorities, but other youth work professionals from England are very much welcome and encouraged to complete the survey also.

What tech tools would you use for engaging young people in decision making?

Using VoiceThread for Consultation and Participation

I've been asked by Participation Works to put together a series of pages on 'Technologies for Youth Participation' – so I'm looking out for all manor of technologies and tools that can be used to engage young people effectively in decision making and creating change.

From offline electronic voting keypads and twittering at events, through to collaborative online forums that allow young people to influence a policy process over the long term – I'm interested in hearing from you about:

  • processes you might have been involved in that have used technology to engage young people in decision making

    and/or

  • new and existing tools that you think have real potential for young people's participation in decision making and why

Drop me a line or use the comments to share your stories and suggestions.

 


 

As an aside, it's great to see Participation Works getting ever closer to fully joining the social media world with the addition this week of 'Share This' links, and the news that Takover Day at PW brought participation workers blogging a step nearer.

PW introduces share this link

The statistical invisibility of children and young people

Age Group on surveys

How different is a 6 year old from a 15 year old?

And how different is a 36 year old from a 45 year old?

You will probably agree with me that the difference in the first case is a lot more significant than that in the second.

So how come the 36 year old and 45 year old are likely to find themselves getting their own age brackets on many surveys (are you aged: 25 – 35?, 36 – 45?, 46 – 55? etc.) when the 6 year old and 15 year old will most likely find themelves lumped together a in the 0 – 19 bracket?

Ok. Here are some possible reasons:

Image: 'clipboard' - www.flickr.com/photos/60364452@N00/264890460Reason #1: Relevance . We don't generally get 6 year olds to fill in surveys. And indeed, if your survey is about insurance product choice then I would suggest you're right to avoid burdening a child with questions about attitudes towards fiscal risk.

However – if you survey is about some relatively universal experience without a legal limit on who might be participating in it – like, for example, spending time in a community space, accessing the internet or feeling save (or not) crossing the road – then perhaps you should be including the 6 year old and certainly the 15 year old, in your survey.

Reason #2: Limited sample. We may suceed in surveying the 6 year old and the 15 year old, (and the 7 through 14 year olds) but we just don't manage to survey all that many of them compared to, for example, the number of 25 – 34 year olds we survey. So we put the 0 – 19 year olds together in a big category to give us a statistically significant group.

Reason #3: Skills. Carrying out a survey with children and young people can require specific skills and training that many researchers may lack.

Reason #4: Consent and ethics. There may be questions around the capacity of children and young people to give informed consent to taking part in a survey, and about whether the survey will raise questions on issues children should be protected from thinking about.

Do the reasons cut it?

Not really. Reason #1, 'Relevance', is important. It should tell us that as soon as a survey significantly covers issues that are relevant to young people they should be included in the survey data. Issues #2, 3 & 4 are ones we can and should work around.

Why does it matter?

Without including children and young people in the surveys and datasets being used by policy makers and practioners to make decisions on a day-to-day basis, we make children and young people 'statistically invisible'. And that can have a big (quite possibly very negative) impact on decisions made that affect children and young people's lives.

RSS with NetVibes in one side of A4

Reading blogs and rss feeds with Netvibes

Engaging effectively and honestly with the social web involves listening a lot more than you speak; reading a lot more than you write.

One of the first tools I introduce to clients interested in exploring social media is some form of RSS reader. An RSS reader is a tool to agregate conversations and information from across the social web into one place – making it easier to listen as a foundation for engaging.

Recently, my reader of choice (for those starting out) has been NetVibes. So, here is the next in my series of one page guides – this time looking at NetVibes.

You can download the guide as a PDF here.

The guide is Creative Commons licenced, so you are welcome to use it in your own work, and to adapt it (Word copy attached below) to contextualise it for different audiences or groups.

For example: In the original copy of this guide I wrote for a client I created a customised NetVibes tab with a range of tools they might find useful and provided a TinyURL link to this as the first step of getting started, instead of pointing people straight to the front page of NetVibes. That way, users could immediately see how NetVibes was relevant to them, instead of first encountering the standard NetVibes modules and tools which are set up for a very different audience.

I'd love to hear about any use you make of this guide.


Attachment: 4 – NetVibes General Purpose Briefing.pdf
Attachment: 4 – NetVibes General.doc

Free speech and media literacy for all?

It continues to suprise me how often different standards are uncritically applied to young people and to adults. The justification for the difference is assumed, but never articulated.

James PurnellIn his speech at the Digital Media Literacy Summit today James Purnell, MP, Secretary of State for Culture, Media and Sport, robustly argued that government shouldn't attempt to censor access to digital media – but quickly noted and praised not long after work going on to develop and certify software that allows parents to block young people's access to 'harmful material'.

I'm not going to go as far as the child liberationists to argue that media censorship for children and young people and not adults is an arbitary imposition without grounds. But I would suggest we need more critical thought about the risks of uncritically talking about a blocking approach to young people's media access and to the protection of young people online.

What do you think?

(I've been acting a social media reporter at the Summit today. You can see some of the videos I captured at http://uk.youtube.com/digitalmedialiteracy. More coming on Monday when I get chance to edit them…)

The twitter post: txt for conferencing and consultation

(The twitter post: Well, it had to come sooner or later…)

Twitter from YOMO Event

I've just returned from an event in Chester (YOMO's Practical Ideas for Participation gathering) where we were making use of a tool called twitter to collect and share instant feedback throughout the event direct from people's mobile phones. The image above shows the feedback we got at the end of the event, all sent in by text message. With Twitter you can...

This has been my first large-scale experiment with twitter, and so shared below you will find:

  • A quick account of how we used twitter and a creative commons briefing you can adapt for using twitter at your conferences.
  • A reflection on the potential for twitter as a consultation/participation tool, and an invitation to suggest a pilot project.

Conference twitter for feedback
We set up a conference twitter account, and asked delegates to follow our account via mobile phone (by sending two sign-up text messages).

Throughout the event we were able to send instant text messages to all delegates – letting them know about what was coming up next, and inviting feedback. And delegates were able to text in their reflections, questions and feedback – with their views instantly appearing on the 'twitter wall' projected up on the main room, and on tickers running along the top of each powerpoint presentation being given.

Twitter briefingIt cost us nothing to set up. And it provided some really insightful gut-reaction instant feedback throughout the event.

The briefing paper I used to get people started using twitter at the event is attached at the bottom of this post.

It's not quite the same as the rest of the 'One pager…' series, as you will need to adapt this to your context if you want to use it. You will find comments in the margins giving you information on what you need to get set up for that.

Community twitter for consultation and participation

Twitter is a very flexible platform for building social networks. In general, it will work something like this:

  • People opt to follow your updates via the web, their mobile phone, or an instant messenger (gtalk).
  • You write an update.
  • Your followers receive your update on the web, by instant message or by text.
  • They can reply to you by instant message, web or text message either public ally, or privately.
  • You can read all the responses by phone, on the web or by instant message.
  • It doesn't cost anything more than the standard cost of any text messages involved.
  • If you are asking for public replies, then it would be possible to share the question and replies with others by pointing them to your twitter page on the web.

Some twitter users treat it as a way of keeping in touch with a geographically dispersed team. Some twitter users micro-blog using it to alert others to what they are up to.

From twitter.com

But, if you're thinking what I'm thinking – you might spot that there is a powerful tool for youth participation here. Imagine this scenario:

  • People opt to follow your updates via the web, their mobile phone, or an instant messenger (gtalk) – you ask young people across the community to follow your updates by phone, building up a large groups of 250 'followers' across the community.
  • You write an update – when you need to gauge ideas in the area on a particular issue. You pose a short question.
  • Your followers receive your update on the web, by instant message or by text – hopefully as many as possible receive the message by text soon after you send it.
  • They can reply to you by instant message, web or text message either public ally, or privately – you ask for public replies and within an hour you have short text feedback and ideas from 90 young people. You send a text an hour later thanking everyone from feedback and letting them know you no longer need replies.
  • You can read all the responses by phone, on the web or by instant message – instantly gaining a deeper insight into different young people's views on an issue. If this helps you make a decision or make a change, you can send an update to provide instant feedback,
  • It doesn't cost anything more than the standard cost of any text messages involved.
  • If you are asking for public replies, then it would be possible to share the question and replies with others by pointing them to your twitter page on the web – you could send a link to the views to a local councilor to ask them to read young peoples views directly.

I'm not aware of any groups making use of twitter in this way yet (though I would be suspired if there aren't some out there applying it like this – do get in touch) and I would be very interested in supporting a pilot project.

Other applications

For more on applications of Twitter, you might want to check out


Attachment: Twitter briefing for conferences – draft.doc

Participation,and collaboration: a short philosphical exploration

In this comment David Wilcox suggests that participation is a sub-set of collaboration.

On definitions of participation, whether it is usefully different … I'm not sure any more. I think it only works as a sub-set of collaboration … that is, all parties have to want it to.

I found I couldn't immediately subscribe to that characterisation, and the exploration it led me too helps, I think, to clarify some of what is specific about children and young people's participation, and about participation in statuatory bodies, as opposed to participation within voluntary membership organisations or as part of a wider engagement agenda.

Warning: post of provisional philosphical musings follows…

I'm understanding collaboration as involving:

  • Multiple interactions between the parties involved
  • Some sense of a shared goal (at the least a goal which incorporates all parties wanting participation / engagement)

I would also like to suggest collaboration requires some symetry of power, but it seems possible to still identify collaboration where there is asymetry of power, so I won't include that in the definition.

I'm understanding participation as:

  • The opportunity for an individual to influence change

There need not be shared goals or more than one interaction.

Whereas in a membership organisation individuals 'right' to be listened to in decision making may be conditional upon their voluntary engagement in multiple interactions (that is, collaboration), in the case of children and young peoples participation we are often talking about circumstances where there is a basic right to be listened to, regardless of whether or not the child or young person chooses to 'collaborate' in actions arising from the expression of their views.

Why is that? Well two arguments might be that:

  1. There is a formal asymetry of power between children & young people and adults. A child has limited capacity to opt-out of arrangements that they do not agree with (an adult can always leave the membership organisation) and so the right to be listened to is set to act against the possibility of children and young people being constantly oppressed and governed by decisions they strongly object to.
  2. Adults hold specific responsibilities to provide for and protect children and young people (grounded in the limited, but evolving with age, capacities of the child). That responsibility includes the responsibility to listen to, and to weigh against other factors, the voice and preferences of the child/young person. That responsibility finds its correlative right in the child/young persons right to be listened to.

So the right to be listened to means that there are strong grounds for participation without there neccessarily being collaboration. This rights basis means that in some cases Children and Young people can participate through making claims, without being obliged to collaborate in the creation of solutions.

For example: a group of young people current affected by the family court system may attend a one-off workshop and express their views about how their experience of the system could be improved. The signigicant present pressures on these young people by virtue of being within the family court system may mean that they should not be obliged to collaborate further in designing service improvements before the body responsible takes action to make improvements.

That is, because of their status as children and young people with evolving capacities, young people in this case have been afforded opportunities for participation that are quite distinct from opportunities for collaboration.

Of course, the argument here is not that collaboration is not desireable. But it is that participation can be distinct from collaboration in significant ways. These distinctions can hopefully be useful in helping us understand how we best approach youth participation, civic participation and participation in other forms of organisation.

Children's, young people's or adult's participation with respect to a stautory body has some interesting parallels with children and young peoples participation.

Firstly, there is an analogous asymetry of power as that which grounded the right of young people to be listened to. Although in this case it is not neccessarily grounded in the adults limited capacities, which may prove to be significant.

Secondly, in that in being set-up in power over us, and in virtue of our democractic models, it does seem that there are times we can participate in-so-far-as-to claim action from the state, without being obliged to co-create or collaborate in the design and delivery of that action.

For voluntary membership organisations where I have a right to exit, and a right to create an alternative organisation should I wish (in theory at least), then David's characterisation of participation as a sub-set of collaboartion – only functional when all parties are committed to it, does seem to fit.

So – where does this lead us?

Well, it seems there are differences between participation by right and voluntary participation in organisations. I think, though I'll have to develop the idea elsewhere, that it would be right to say participation of both forms is at it's most effective in most cases where it is collaborative – but where as in voluntary participation, a collaborative approach may be pre-requisite for any tranfer of power – participation based on right can involve claims against a body, not just collaborative discussion, decision and action.

And why is this important?

Well, this post serves, for me at least, to provide:

  • the sketch of a framework for understanding the difference between participation based on right, and participation with other grounds (significant when exploring youth participation in cross-cultural contexts – as rights play a different role in different cultual and national contexts).
  • a bit of groundwork in thinking about whether standards for youth participation can transfer to general participation.

More on that last element soon.